The Business of Veterinary Practice

Improve Your Practice Management Skills

By John P. Sheridan, Shoreham-by-Sea, West Sussex. U.K.
and Owen E. McCafferty, North Olmsted, Ohio, U.S.A.

This comprehensive handbook covers all the non-clinical management tasks involved in planning, developing, and running a successful veterinary practice. The principles for successful management in personnel, finance, marketing, strategic planning and other practice management areas are outlined.  The importance of the practice/client interface is established.  Guidelines on establishing and utilizing manual and computer-based data retrieval systems to enable effective decision-making are discussed. The clear and accessible format of this handbook makes it a valuable addition to any practice bookshelf. 

Contents: 

A Strategy for Success. 

Management in a Veterinary Setting. 

Planning for Success. 

Veterinary marketing. 

Winning and Keeping Clients. 

The People Who Work in Your Practice. 

Financial Management. 

Computerization. 

Valuing a Veterinary Practice. 

A Vision of the Future. 

Appendix:  A Business Plan for Your Practice. 

Index

ISBN 0-08-040846-X
Softcover Book Price:  $40.75 plus $5.00 shipping and handling.

Audio Series:  Four-cassette audio tape series features excerpts from the book by John P. Sheridan and Owen E. McCafferty.  Tape series is narrated by the authors.

Four-tape series priced at $59.95 plus $7.90 shipping and handling.